Próximas actividades en FIDE
Increasing Consumers’ Trust in Digital Markets
Información básica
el Jueves, 17 de Mayo 2018, 14:00 - 16:30
C/ Serrano 26, 4ºderecha, 28001, Madrid
Fide holds this session. To attend, it is essential to request assistance to Carmen Hermida ( Please ask for registration conditions. This session will be carried out in English.

This session will advance the claim that it is time to re-think consumer participation in digital markets. Technological advancements have radically transformed consumers’ choice. They have empowered consumers. Yet, simultaneously, they have created new causes for consumer vulnerabilities and undermined consumers’ trust. We will explore different means to remedy consumers’ lack of trust and identify various avenues for consumer participation and redress as one aspect of increasing consumer empowerment and enhancing consumers’ trust in digital markets.

The session will address the following questions:

- What are the characteristics of digital markets and what is their impact on the exercise of consumer choice?

- What are the risks consumer face in the exercise of choice in digital markets?

- How can we remedy consumers’ lack of trust?

- Do we need to adopt a synergetic enforcement approach, embracing public interest considerations (e.g. fairness) in the application of competition law?

- Should we explore different redress mechanisms in order to increase consumer participation? What tools do we have under competition and consumer protection law? How does the newly introduced collective redress mechanism in the GDPR improve the avenues for consumer participation?

· Maria Ioannidou, Senior Lecturer in competition law at the School of Law, Queen Mary, University of London *

Moderator: Francisco Marcos, Professor of Law, IE Law School.

Schedule: The session will be held between 14:00 and 16:30 hours, reserving the first half-hour for an informal snack.

*Maria Ioannidou is a Senior Lecturer in competition law at the School of Law, Queen Mary, University of London where she also serves as the Deputy Director of the Interdisciplinary Centre for Competition Law and Policy. Previously, she was a Lecturer in law at the University of Surrey, where she taught constitutional, contract and EU law. She has also practiced competition law in leading law firms in Athens, Greece and Brussels, Belgium. Maria studied law in Athens (BA, LLM) and Oxford (MJur, MPhil, DPhil), during which time she also worked as a researcher and conducted legal research in a wide range of EU and US competition law issues.

Her areas of interest include EU, UK and international competition law, competition law enforcement, the interaction between competition and consumer law, competition law in the energy sector, as well as the impact of big data and artificial intelligence on competition law enforcement and the consumers’ role in markets. Maria serves as the managing editor for the Journal of Antitrust Enforcement and as an editor of the World Competition Law and Economics Review. She is the author of ‘Consumer Involvement in Private Competition Law Enforcement’ (OUP 2015).

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